Do your units make a lot of noise?
No. The refrigeration unit only produces about 60db when running. This is less than a household vacuum cleaner and closer to a normal conversation between two people 3 1/2 feet apart.  You will barely notice any sound generated from our units at your location. 

 

Can we move the unit as needed?
No. Our units are not to be moved by your vehicles of any kind or by hand.  Since they are valuable assets we will be the only ones moving the unit.

 

Are the refrigerated trailers secure?
Yes, our refrigerated trailers are secured upon delivery and cannot be moved by ODMR personnel. Once the cooler or freezer is on your site, you will need to add your own lock to the door. This will guarantee that only you and your employees have access to your product.

 

Are the trailers water resistant?
Yes. Our trailers are constructed with a seamless fiberglass design that keeps water out.

 

I have a technical problem, who do I contact?
Should you have a technical problem, or suspect there may be a technical problem just contact us at 334-614-8240.

 

Delivery & Setup

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Where do you deliver?
Wherever you need us. We deliver to the entire state of Alabama and have trailers available for Georgia customers too.

 

Where are you located?
We are based in Phenix City, Alabama. Sitting on the Alabama-Georgia state line we are in the heart of the Chattahoochee Valley (adjacent to Columbus, GA) and perfectly situated to serve both states.

 

How long after delivery before I can use the trailer?
Once setup is complete, your unit will be at temperature and ready for in minimal time. If you let us know the day before delivery, we can pre-cool your unit so that it is ready for use even faster. Of course, you don’t need to wait for the unit to reach operating temperature to start moving supplies into the trailer. However, it will take longer to reach the desired temperature with the doors open.

 

Can I deliver and set up the trailer myself?
No.  Our units are not to be moved by your vehicles of any kind or by hand.  Since they are valuable assets we will be the only ones moving the unit.

 

What is the cost to rent a refrigerated trailer?
Our rental rates are outlined on our website. If you need a trailer for a longer term just let us know and we will get back to you with a quote reflecting our best pricing.

 

How long can I rent a trailer?
For as long as needed!! If you need a trailer for a longer than a month, just let us know and we will get back to you with a quote reflecting our best pricing.

 

What about mileage charges?
Our delivery and setup fee includes mileage up to 35miles. Each mile over the 35 miles is billed at $2.00/mile. Check with us when placing your order as mileage fees are subject to change with gas prices.